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Frequently Asked Questions

We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, our support team prioritizes responses and aims to get back to you within a few hours.

For technical issues, please include your account email, a description of the problem, any error messages you're seeing, and steps to reproduce the issue. For billing questions, include your subscription details. The more detail you provide, the faster we can help!

We do not currently offer phone support. However, our team is highly responsive via email at support@kyndly.app and through the contact form above. We typically respond within 24 hours and prioritize urgent issues.

Absolutely! We'd love to show you how Kyndly can transform your customer service. Please use the contact form above with subject "Partnership Opportunity" or email us at support@kyndly.app to schedule a personalized demo.